FAQ’s

How do you set your fees? What fee guide do you follow?

Our office follows the 2018 Alberta Dental Association’s recommended fee guide.

Do I really have to go to the dentist every six months?

How often you go for a check-up depends on your oral health needs. The goal is to catch small problems early. For many people, this means a check-up every six months. Your dentist may suggest that you visit more or less often depending on how well you care for your teeth and gums, problems you have that need to be checked or treated, how fast tartar builds up on your teeth, and so on.

Ask yourself the following questions:

  • Do I floss every day?
  • Do I brush twice a day with a fluoride toothpaste and follow my dentist’s instructions on how to brush properly?
  • Do I eat a well-balanced diet, including food from all food groups, and limit sweets and sticky foods?
  • Do I smoke?
  • Do I have a history of cavities or gum disease?
  • Is my overall health good?

The answers to these questions are all factors that affect your oral health. They will help you and your dentist decide how often you need to visit for check-ups. It’s worth noting that you should not determine your need for dental care on what your dental plan covers.

Do I need x-rays at each visit?

How often you need to have x-rays also depends on your oral health. A healthy adult who has not had cavities or other problems for a couple of years probably won’t need x-rays at every appointment. If your dental situation is less stable and your dentist is monitoring your progress, you may require more frequent x-rays.

If you are not sure why a particular x-ray is being taken, ask your dentist. Remember that digital x-rays deliver very little radiation; they are a vital tool for your dentist to ensure that small problems don’t develop into bigger ones.

Does my dentist need to wear gloves and a mask, and how do I know he or she is using clean tools?

Your health is very important to your dentist. One of the ways that your dentist helps you stay healthy is by preventing the spread of germs. One of the best ways to do this is to use barrier protection such as gloves and masks.

Your dentist and other dental team members also wash their hands regularly. In addition, they sterilize equipment used in the dental office and clean the furniture and fixtures in the examining rooms. This system is referred to as “universal precautions.” It means that every patient is treated in the same way because patients don’t always know if they’re sick. It’s always better to be safe than sorry.

If you would like to know how this system is carried out in your dentist’s office, ask to be shown how it’s done. Dentists welcome the opportunity to ease their patients’ concerns, rather than have them leave the office with unanswered questions. Once you see the work that goes into making the dental office a clean and safe environment, you will feel reassured.

It is worth noting that even though universal precautions are used, it is still important to tell your dentist of changes in your health. This will help your dentist suggest the right choices of treatment for you.

When should I take my child to the dentist for the first time?

It’s important to get an early start on dental care so that your child will learn that visiting the dentist is a regular part of health care.

The Canadian Dental Association encourages the assessment of infants, by a dentist, within 6 months of the eruption of the first tooth or by one year of age.

It’s important to make the first visit a positive experience for your child – one reason why it’s best to visit before a problem develops. If you think there is a problem, however, you need to make an appointment to have your child seen.

If you are a nervous dental patient, ask your spouse or another family member to take the child for the appointment. If your child senses that you are nervous, he or she may feel nervous too. When you talk to your child about going to the dentist, explain what will happen without adding things like “it won’t hurt” or “don’t be scared.”

Be sure to get an early start on regular dental care at home. Start cleaning your child’s mouth with a soft damp cloth before teeth come in and continue with a soft toothbrush once he or she has a first tooth. Limit the number of sugary treats you give your child, and focus on healthy food choices from the very beginning.

Do you accept Dental Insurance?

Dental plans, offered by many employers, are a means to help you pay for your dental treatment. Most Canadians enjoy dental plans and the insurance companies that provide them are actually benefit carriers. Carriers reimburse patients based on the level of coverage decided by the patient’s employer.

When you visit the dentist, it’s the dentist’s role to make a treatment plan based on your oral health needs. Your needs may be different from what is covered by your dental plan. It is your right to decide whether or not to go ahead with any treatment.

Many dentists are willing to contact a patient’s benefits carrier, on a patient’s behalf, to find out if a treatment is covered. The patient has to pay the portion that’s not covered and the dentist may offer a payment plan to help.

The primary goal of our dental office is to provide individualized dental care for all of our patients. Estimates can be provided to give a rough idea of the investment in your dental health for each visit based on your personal treatment needs.

Dental Plans: Please be sure to bring all of your dental plan information to your first appointment and update us as your plan changes. For most plans we are able to electronically submit your claims to your plan provider, and frequently receive an immediate response on your coverage.

For more information on financial policy and payment options contact our office and our front end will gladly answer your questions.

What’s the difference between the bleaching I can do at home with a kit from the store and the bleaching that my dentist does?

Whitening, also called bleaching, may be carried out in the dental office or the dentist may instruct the patient on how to do the bleaching at home. There is also a wide variety of products for sale in stores. Not all products are the same and not all give you the same results.

Whitening toothpaste with abrasive ingredients are really not bleaching products at all, but work on surface stain only. These products are sold in many stores.

Some whitening toothpaste does contain a chemical ingredient (or “bleach”) that causes a chemical reaction to lighten teeth. Generally, they have the lowest amount of “bleach.” They may not whiten as well as stronger products, but they have less chance of side effects. These pastes are brushed onto teeth and rinsed off, like regular toothpaste.

Bleaching kits sold in stores stay on your teeth longer than toothpaste and contain stronger bleach.” These store-bought products do not come with the added safety of having your dentist monitor any side effects. They also come with a one-size-fits-all tray that holds the “bleach” and is more likely to leak the chemical into your mouth.

Dentists may use products with stronger “bleach”, but they give patients careful instructions to follow. In addition, if a tray is needed to apply the “bleach”, dentists supply custom-made trays. Because products used by dentists are strong, they tend to produce the best results.

Patients should be aware that the long-term use of whitening or bleaching products may cause temporary tooth sensitivity. Please consult with your dentist before using a whitening or bleaching product.